Returns & Exchanges
At Daniel Simmons, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 14-day return window from the date of delivery for all unworn and original-condition garments.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our warehouse team inspects and approves the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing