Frequently Asked Questions

Everything you need to know about your order and our collections.

How long does shipping take?

Standard domestic orders are processed within 2-3 business days, with delivery typically taking 5-7 business days. International shipping times vary by location, usually arriving within 10-14 business days.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. As our silhouettes often feature an oversized or boxy fit, we recommend checking these measurements against your favorite existing garments.

Do I have to pay international customs and duties?

For orders outside of the UK, customers are responsible for any applicable import duties and taxes charged by their local customs office upon delivery.

Can I cancel or amend my order?

Once an order is placed, it is immediately sent to our logistics team for processing. Therefore, we are unable to guarantee cancellations or changes, but please contact support immediately to see if we can assist.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing options.